概要

After the completion of my studies B.A LL.B from University of the Punjab. I joined HBL with a solid foundation in the banking operations cultivated through progressive roles at HBL. I bring wealth of experience to the table. Beginning as a teller and advancing through positions increasing responsibilities Manager teller services, Branch Operations manager & now serving as Regional support Officer Remittance Business.

工作经历

公司标识
Regional Support Officer Remittance Business
Habib Bank Limited (HBL)
Mar 2024 - 代表 | Gujranwala, Pakistan

Provide on-ground customer support in remittance rich regions to boost sales & customer traffic, while ensuring seamless operational/product delivery and to reduce delivery failures that pertain to the remittance payments.

公司标识
Branch Operations Manager
Habib Bank Limited (HBL)
Mar 2022 - Feb 2024 | Gujranwala, Pakistan

As Branch Operations Manager oversees the daily operations of a bank branch, ensuring efficient service delivery, compliance with regulations, and achievement of business goals. Responsibilities include managing staff, handling customer service issues, overseeing transaction processing, implementing policies and procedures, and working to optimize branch performance and profitability.

公司标识
Manager Teller Service
Habib Bank Limited (HBL)
Sep 2021 - Mar 2022 | Gujranwala, Pakistan

Promoted from teller to manager teller services. As a junior supervisor oversees the daily operations of domain staff, ensuring efficient service delivery, compliance with regulations, and achievement of business goals. Responsibilities include handling customer service issues, overseeing transaction processing, implementing policies and procedures, and working to optimize cash counter performance.

公司标识
Cash Officer
Habib Bank Limited
Nov 2017 - Sep 2021 | Gujranwala, Pakistan

The purpose of the job is to facilitate the customers (both existing & walk-ins) in their cash dealings with the bank and provide them services at the comfort level beyond their expectation.

学历

University of the Punjab
硕士, 艺术学士, LLB‎
Aerothermodynamics, Business Administration, Criminal Law, English, Islamic Law
所占比重 50%
2019
University of Gujrat
学士, 艺术学士, B.A‎
Political Science, English, Pak Studies
CGPA 2.6/4
2015
superior science college
中级/A级, 理工系(医学预科), F.Sc Pre-medical‎
Physics, Chemistry, Biology
所占比重 68%
2013
BISE GRW
非预科, Matric in Science‎
Completed
2011

技能

中级 Accounts Administration
熟练 Administration Knowledge
中级 Branch Banking
熟练 Branch Management
中级 Branch Operations Management
熟练 Branch Support
中级 Business Development Programs
熟练 Coordination Skills
中级 Cross-team Communication
中级 Office Management
熟练 Official Tasks Handling
熟练 Relationship Management
熟练 Sales Management
熟练 Telemarketing

语言

中级 乌尔都语
中级 英语